Support Agent

Responsibilities

• Manage and maintain organized records of event documentation, contracts, permits, and signed official documents
• Coordinate signature collection and follow up with stakeholders on pending documentation
• Prepare documentation for event execution and shipment when required
• Register and organize supplier invoices
• Support tracking of payments related to vendors, permits, and administrative services
• Maintain organized records for financial documentation and reconciliation
• Maintain visibility across tasks, deadlines and project progress
• Support communication between stakeholders involved in operational workflows

Requirements

• Must live in Spain and be legally eligible to work there
• Fluency in Spanish and English
• Experience in structured operations, support, or administrative roles
• Strong attention to detail and process orientation
• Proficiency with tools like Jira, Airtable, Slack, and Google Workspace
• Ability to juggle tasks in a fast-paced environment

Preferred Qualifications

• Familiarity with events, production, or theatre
• Proficiency in additional languages

Benefits

• 40% discount on all Fever events and experiences
• Health insurance
• Wellhub membership
• Flexible remuneration via Cobee
• Salary advance via Payflow

About the Company

Fever is the world's leading tech platform for culture and live entertainment, aiming to democratize access to experiences through proprietary technology and data-driven approaches.