Sustaining Operations Engineer

Responsibilities

• Resolve complex customer problems related to Ubuntu, OpenStack, Ceph and/or Kubernetes
• Maintain close working relationships with field, support, and product engineering teams
• Participate in upstream communities
• Debug issues, propose workarounds, and liaise with Software Engineers on producing patches
• Provide subject matter expertise as the final point of escalation on operational issues
• Participate in a regular weekend working rotation

Requirements

• Professional experience troubleshooting advanced Linux issues
• Background in Computer Science, STEM, or a similar field
• Exceptionally strong experience with Linux, LXD, OpenStack, Ceph, or Kubernetes
• Strong debugging experience with Python, Go, C, or C++ on Linux
• Ability to troubleshoot with gdb, pdb, tcpdump, or other tools
• Familiarity with git source code repositories and branches
• Exceptional academic track record
• Willingness to travel up to 10% for team meetings and events

Preferred Qualifications

• Experience with Ubuntu Linux (kernel or userspace)
• Knowledge of QEMU/KVM, LXC/LXD, PostgreSQL, or MongoDB
• Experience with Debian packaging and distributed systems

About the Company

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, Canonical is changing the world on a daily basis.