Sylheti Interpreter

Responsibilities

• Provide accurate Sylheti-English interpretation for OPI and VRI calls in healthcare and medical settings
• Render all messages completely and accurately without adding, omitting, or substituting content
• Maintain professional conduct and adhere to interpreter code of ethics
• Take detailed notes during calls to ensure precise communication
• Apply medical terminology knowledge and industry-specific vocabulary
• Facilitate communication between Limited English Proficient patients and healthcare providers
• Participate in internal professional training and pursue relevant certifications
• Report to team leadership and maintain compliance with dress code for video interpreting

Requirements

• Native fluency in Sylheti and fluent English proficiency
• High school diploma or equivalent
• 1+ years of OPI interpretation experience preferred
• Knowledge of medical terminology preferred
• Healthcare industry certifications (PICSI, ALTA, HIPAA, etc.) preferred
• High emotional intelligence and cultural sensitivity
• Strong listening, note-taking, and memory retention skills

Preferred Qualifications

• Windows 10 or higher operating system
• Dual-core 2GHz processor (Intel Core i5 or superior)
• 8GB RAM minimum
• Wired ethernet connection with 10 Mbps download / 3 Mbps upload speeds (Wi-Fi not permitted)
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth or wireless)
• Computer operating in "High Performance" mode with power adapter plugged in
• No Chromebooks, Macs, tablets, or mobile devices permitted

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted providers of translation and interpretation services. With ISO certification and high-tech translation memory software, the company serves clients globally across all languages and business applications.