Team Lead - Account Management

About the Company

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

Responsibilities

• Lead, coach, and develop a team of Account Managers, driving high performance and motivation.
• Own and grow key strategic partnerships across the UAE Food vertical, ensuring win-win outcomes.
• Analyze commercial data to identify growth opportunities and performance gaps.
• Set targets and KPIs for the team; monitor, report, and optimize against them.
• Collaborate with marketing, operations, and product teams to deliver best-in-class partner experiences.
• Support negotiation of commercial terms and drive execution of initiatives to improve partner satisfaction.
• Represent Careem in key meetings with high-value restaurant groups and stakeholders.

Requirements

• 6+ years of experience in account management, partnerships, or sales
• Experience in tech, e-commerce, or food delivery sectors
• 2+ years of team leadership experience
• Strong analytical skills with ability to translate data into actionable insights
• Excellent communication, negotiation, and interpersonal skills
• Ability to manage cross-functional stakeholders in a fast-paced environment
• Fluency in English; Arabic is a plus
• Based in Dubai with occasional travel across the UAE

Benefits

• Work 4 days a week in office & 1 day from home
• Remote work from any country for 30 days a year
• Unlimited vacation days per year
• Healthcare benefits
• Fitness reimbursements for gym and training classes