Technical Account Manager

Responsibilities

• Work with central customer IT teams to architect Cognite Data Fusion (CDF) deployments across enterprise environments.
• Collaborate with Field Engineering and Solution Architects to ensure seamless technical continuity from pre-sales through deployment.
• Guide secure deployments, including IAM, networking, and data pipelines, ensuring alignment with Cognite best practices.
• Partner with Customer Success, Services Delivery, and Value Engineering to align architecture and use-case roadmaps with customer goals.
• Co-develop adoption programs, facilitate user feedback loops, and support the scaling of best practices.
• Identify and surface expansion opportunities by deeply understanding customer needs and business priorities.
• Provide technical insights to accelerate and de-risk expansion and renewal opportunities.
• Collaborate with Solution Partners and validate technical quality of partner-delivered solutions.
• Advocate customer perspective to Product and Engineering, especially on product limitations and priorities.
• Foster cross-functional collaboration and champion Cognite’s culture of curiosity and ownership.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Data Engineering, Information Systems, Technology, or related field (Master’s preferred).
• 5–12+ years of experience (TAM / Director level) in roles such as solution architect, data engineer, software developer, or enterprise architect.
• Deep technical understanding of enterprise integration patterns, cloud architecture, data platforms, identity management, and networking security.
• Hands-on experience with tools such as Git, CI/CD pipelines, deployment automation, and DevOps workflows.
• Strong familiarity with industrial source systems, time-series data, OT/IT integration (especially in Oil & Gas, Manufacturing, or Power & Utilities).
• Demonstrated ability to credibly engage, coach, and lead technical stakeholders across seniority levels.
• Experience facilitating technical workshops, co-design sessions, and managing escalations with enterprise customers.
• Comfortable operating in matrixed, fast-paced SaaS environments.

Preferred Qualifications

• Structured, detail-oriented, and value operational excellence.
• Embrace a DevOps mindset and believe in scalable, supportable design.
• Take initiative and follow through on commitments.
• Team player who values shared success and brings positive energy to collaboration.
• Passionate about Cognite’s mission and eager to build something bold.
• Ability to have fun while delivering world-class outcomes.

Benefits

• Join an organization of 70+ nationalities with strong focus on Diversity, Equality, and Inclusion (DEI).
• Modern work environment and a vibrant company culture.
• Flat structure with access to decision-makers and minimal bureaucracy.
• Work on ambitious projects with talented professionals across industries.

About the Company

Cognite is a global SaaS leader driving industrial digital transformation, leveraging AI and data across sectors such as Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy. Recognized as a Technology Innovation Leader and a top enterprise technology startup, Cognite empowers customers with platforms like Cognite Atlas AI and Cognite Data Fusion (CDF). The company values impact, ownership, and relentless pursuit of innovation, and offers a collaborative, inclusive, and dynamic workplace.