Technical Oversight - Underwriting

About the Company

Pylon is building America’s mortgage rails by creating the first vertically integrated mortgage platform that turns origination into a single API. Backed by prominent investors like Peter Thiel and Citi, Pylon is transforming the $13T mortgage market through scalable, automated systems.

Responsibilities

• Develop and implement underwriting workflows, SOPs, SLAs, checklists, and QC measures
• Enhance Underwriting Systems to ensure smooth file flow, regulatory compliance, and efficiency
• Oversee day-to-day operations with fulfillment partners to ensure consistent loan delivery
• Define and monitor productivity standards and performance goals on a monthly, quarterly, and annual basis
• Conduct 2nd level reviews, handle exceptions, and manage escalations for quality control
• Act as a subject matter expert to aid decision-making and drive product improvement
• Collaborate with internal teams and engineering to optimize fulfillment infrastructure
• Provide technical and guideline training and recommend areas of improvement

Requirements

• 10+ years of experience in underwriting and managing underwriting teams
• Experience with Conventional, Jumbo, NON-QM, and GOVT loan types
• Proven track record in developing underwriting workflows, SOPs, SLAs, and QC measures
• Proficiency in configuring Underwriting Systems for efficiency and compliance
• Experience managing de-centralized underwriting teams and strategic 3rd party fulfillment partners
• Experience in a fintech environment is strongly preferred

Preferred Qualifications

• Expert-level knowledge of the entire mortgage lending process
• Comprehensive understanding of federal, state, and regulatory guidelines for residential mortgage lending
• Ability to operate in highly regulated industries while optimizing for performance
• A software-first approach to operational problem-solving