Webflow

Technical Support Associate, EMEA

Webflow

Posted a year ago

Employment Type

Full Time

Location

Dubai

Experience

Entry Level, Mid Level

Benefits

Health InsurancePaid Leave

Requirements

HTML, CSS, DNS, Web development, Customer support

Required Skills

HTMLCSSZendeskJira

Job Description

Description At Webflow, our mission is to empower everyone with development superpowers. We're seeking a Technical Support Associate for the EMEA region, ready to work weekends and bring high-quality customer experiences. You'll troubleshoot, file bugs, and advocate for improvements. Responsibilities

  • Provide high-quality customer experiences.
  • Help customers in support queues.
  • File bugs and troubleshoot product issues.
  • Advocate for customer and product improvements. Requirements
  • Ability to work Wednesday - Sunday.
  • Understanding of HTML, CSS, DNS, or web development/design. Preferred Qualifications
  • Experience with high-touch customer support.
  • Deep understanding of Webflow products. Benefits
  • Equity ownership.
  • 100% employer-paid healthcare.
  • Flexible PTO and sabbatical program. About the Company Webflow is a leading visual development platform, enabling people to build websites visually. We're committed to diversity, equity, and inclusion, building an inclusive global team.

How to Apply

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