Technical Support Associate, EMEA

Webflow · Dubai

Completely RemoteFull TimeEntry Level, Mid LevelInformation Technology
Posted 22 months ago

Job description

Description At Webflow, our mission is to empower everyone with development superpowers. We're seeking a Technical Support Associate for the EMEA region, ready to work weekends and bring high-quality customer experiences. You'll troubleshoot, file bugs, and advocate for improvements. Responsibilities

  • Provide high-quality customer experiences.
  • Help customers in support queues.
  • File bugs and troubleshoot product issues.
  • Advocate for customer and product improvements. Requirements
  • Ability to work Wednesday - Sunday.
  • Understanding of HTML, CSS, DNS, or web development/design. Preferred Qualifications
  • Experience with high-touch customer support.
  • Deep understanding of Webflow products. Benefits
  • Equity ownership.
  • 100% employer-paid healthcare.
  • Flexible PTO and sabbatical program. About the Company Webflow is a leading visual development platform, enabling people to build websites visually. We're committed to diversity, equity, and inclusion, building an inclusive global team.

Skills & tools

HTMLCSSZendeskJira

What the team is looking for

Use this list as a quick fit check before you apply.

  1. 01HTML
  2. 02CSS
  3. 03DNS
  4. 04Web development
  5. 05Customer support

Benefits & perks

  • Health Insurance
  • Paid Leave