Technical Writer

Responsibilities

• Create and maintain technical documentation, including user guides, knowledge base articles, training materials, and process documentation
• Collaborate with subject matter experts to gather information and ensure technical accuracy
• Translate complex technical concepts into clear, concise, and user-friendly documentation
• Develop and maintain documentation templates, style guides, and standards
• Research and compile information from multiple sources to create comprehensive content
• Review, edit, and proofread documentation for clarity, accuracy, and completeness
• Manage documentation repositories and ensure content remains current and relevant
• Partner with project managers and stakeholders to deliver documentation on schedule
• Gather feedback from internal and external audiences to improve documentation quality
• Stay current on emerging technologies and best practices in technical communication

Requirements

• Bachelor's degree in Technical Writing, English, Communications, Information Technology, or a related field
• Exceptional writing, editing, proofreading, and communication skills
• Strong attention to detail and ability to produce professional documentation
• Experience communicating complex technical information to diverse audiences
• Proficiency with Microsoft Office Suite, Adobe Acrobat, and documentation management tools
• Strong project management and time management skills
• Ability to work independently and within cross-functional teams

Preferred Qualifications

• Certified Technical Writer (CTW)
• ITIL Foundation Certification
• Experience with software development methodologies and technical concepts

About the Company

DYOPATH is a trusted technology services organization that follows the L.O.V.E. philosophy (Living Our Values Every Day) to create meaningful impact for employees and customers.