Title Express Office Manager

Responsibilities

• Support and oversee the team's daily activities, ensuring accuracy and quality through spot checks and audits
• Train team members on department processes, tools, and best practices
• Assist the Assistant General Manager in operational tasks and process improvements
• Serve as a liaison between the department and lenders to facilitate communication
• Provide professional email support to lenders and sellers
• Troubleshoot and resolve issues promptly
• Prepare and deliver training sessions to enhance team knowledge
• Lead special projects to improve departmental efficiency

Requirements

• Minimum 3 years' experience in office management, team leadership, or operations support
• Strong experience in training, auditing, and quality assurance
• Excellent written and verbal communication skills
• Proven ability to build and maintain strong working relationships
• Strong problem-solving skills
• Detail-oriented with a commitment to accuracy
• Proficient in Microsoft Office Suite and business tools

Benefits

• Medical, Dental, and Vision insurance
• 401k with company match
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Vacation and Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Various employee discounts