Transcript Operations Specialist

Responsibilities

• Proofread scoped transcripts to ensure accuracy, consistency, formatting, grammar, and punctuation
• Identify and correct transcript errors while preserving the integrity of the official record
• Perform quality assurance reviews to ensure transcripts meet established standards
• Provide constructive feedback and coaching to newly onboarded scopists
• Collaborate with scopists, court reporters, and internal team members to resolve issues
• Utilize proprietary transcript management platform to review, edit, and track workflow
• Identify recurring quality trends and recommend process improvements
• Ensure adherence to company style guides and production standards
• Prioritize workload to meet production deadlines

Requirements

• Professional experience as a scopist
• Advanced transcript proofreading and editing skills
• Exceptional command of English grammar, punctuation, and spelling
• Strong attention to detail
• Excellent written communication skills
• Ability to work independently and meet production deadlines
• Proficiency with computer applications and proprietary software
• Strong organizational and time management skills
• Commitment to confidentiality and professionalism

Preferred Qualifications

• Experience in legal transcript production quality assurance or editorial review
• Experience mentoring or coaching production team members
• Familiarity with quality assurance metrics and process improvement methodologies
• Experience working in a remote, deadline-driven environment
• Experience collaborating with court reporters

About the Company

Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case.