Trust & Safety Specialist - French

Yubo

Completely RemoteContractCustomer Service
Posted Today

Job description

About the Company

Yubo is the Social Discovery app to make new friends and hang out online. By eliminating likes and follows, we empower our users to create genuine connections and show up as their true selves.

Responsibilities

  • Investigate and assess user reports, applying internal guidelines objectively and consistently
  • Conduct risk assessments to determine severity, urgency, and potential impact
  • Monitor livestreams in real time to respond to Community Guideline violations
  • Identify operational, product, or policy gaps and propose improvements
  • Report and document technical bugs encountered during moderation
  • Analyze and report emerging trends within the French market to provide insights for Product teams
  • Contribute to cross-functional safety initiatives by providing regional context

Requirements

  • 2–4 years of experience in Trust & Safety, online moderation, or risk assessment
  • Fluency in French (C1/C2) and English (B2 minimum)
  • Strong understanding of social media platforms and user dynamics
  • Understanding of dating/social discovery app risk scenarios (misrepresentation, boundary-pushing, etc.)
  • Strong analytical skills and objective decision-making abilities under pressure
  • High social intelligence and cultural awareness

Skills & tools

ComplianceRisk Management

What the team is looking for

Use this list as a quick fit check before you apply.

  1. 012–4 years Trust & Safety experience
  2. 02French C1/C2 fluency
  3. 03English B2 minimum fluency
  4. 04Knowledge of social media dynamics
  5. 05Analytical decision-making skills
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