UX Designer - Contractor

Responsibilities

• Apply user-centered design principles and advocate for them across the organization.
• Build strong relationships and trust with clients.
• Identify tools and processes to improve efficiency and elevate work quality.
• Plan and facilitate user and stakeholder research activities and UX design workshops.
• Create and present design artifacts such as experience models, personas, storyboards, site maps, flow diagrams, wireframes, mockups, interactive prototypes, and service blueprints.
• Translate customer insights into actionable design deliverables within set timelines and push design direction boundaries.
• Develop and maintain user interaction design guidelines for client UX design system initiatives.
• Ensure UX design solutions meet or exceed defined needs by utilizing appropriate design and evaluation processes.
• Fearlessly generate new ideas and communicate them effectively.
• Collaborate with cross-functional teams (strategy, UI, writers, developers, analysts, PMs) and client stakeholders to deliver innovative and effective user experience solutions.

Requirements

• Great portfolio of customer experience projects, including user research, audience definition, experience mapping, site/app mapping, wireframing, prototyping, and functional spec writing.
• 5+ years of experience as a UX professional, skilled in human-centered design for component-driven, responsive web and mobile applications.
• Demonstrated expertise in both information architecture and interactive experience design.
• Proven experience owning projects end-to-end.
• Ability to lead UX workshops with internal teams and clients.
• Proficiency with Figma; experience in Sketch and Adobe Creative Cloud is a plus.
• Experience using research and data to guide recommendations.
• Experience with complex and/or task-based applications for content-heavy and transactional websites.
• Familiarity with presentation/prototyping tools (Figma, InVision, Marvel, Axure, Adobe XD, HTML/JS/CSS, etc.).
• Strong knowledge of best practices for UX and interaction design for responsive experiences.
• Understanding of accessibility design issues.

Preferred Qualifications

• Experience designing for content management systems (Sitecore, Acquia).
• Agile process experience.
• Requirements gathering and analysis experience.
• Mobile app design experience.

Benefits

Benefits not specified by the employer.

About the Company

Horizontal Digital is an experience-forward consultancy building exceptional web, mobile, ecommerce, and portal experiences for some of the world’s most recognized brands. They fuse every digital touchpoint with customer data from sales, service, ecommerce, and marketing programs to deliver meaningful digital experiences at every point in the journey. Their team thrives on a people-first, collaborative culture focused on empathy, innovation, and exceeding expectations.