Verification Specialist

About the Company

DayDream helps dentists serve their patients. We support dental offices behind the scenes — with clarity, consistency, and care — so providers can focus on what matters most. We're a fast-growing, remote-first team that believes in doing good work and being good to each other while we do it.

Responsibilities

• Complete insurance verifications daily, gathering breakdowns from payer portals and phone calls
• Input insurance information accurately into Open Dental or similar PMS
• Use internal verification software and provide feedback to improve it
• Collaborate with teammates to support workflow and maintain service quality
• Prioritize and manage tasks to meet daily deadlines with high accuracy

Requirements

• 8+ years of dental office experience, specifically in insurance verification
• Strong proficiency in Open Dental or other dental PMS
• Experience using Google Workspace
• Clear communication skills and the ability to work independently
• Meticulous attention to detail and a proactive, solution-oriented mindset

Preferred Qualifications

• Bachelor's degree

Benefits

• Competitive hourly pay
• Medical, dental, and vision insurance with some plan premiums 100% covered for employees
• Medical and dependent care FSA options
• PTO and sick time accrue from day one
• 9 paid holidays annually
• Company-provided laptop