VIP Relationship Manager

About the Company

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps).

Responsibilities

• Identify, engage, and onboard prospective VIP clients across the MENA region
• Build and strengthen client relationships through strategic outreach and consistent communication
• Develop a strong pipeline of high-value prospects through market intelligence and industry networks
• Guide clients through OKX's product offerings, VIP structure, and onboarding journey
• Drive revenue growth by converting new opportunities and increasing engagement across existing accounts
• Collaborate with growth, product, and BI teams to support client acquisition
• Contribute to regional growth strategies and participate in marketing activities and industry events

Requirements

• 4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, or FX
• Proven track record of acquiring and managing high-value client portfolios
• Strong relationship-building, prospecting, negotiation, and closing skills
• Analytical and problem-solving skills with a data-driven approach
• Experience with trading platforms or exchanges is highly advantageous
• Established network within the MENA trading or digital asset ecosystem is a strong advantage
• Fluency in English; Arabic language skills are a plus
• Willingness to travel across MENA and other regions as required

Benefits

• Competitive total compensation package
• L&D programs and Education subsidy
• Team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants