Account Manager

Responsibilities

• Build and maintain strong, long-lasting client relationships through regular communication
• Develop a thorough understanding of client needs and requirements
• Serve as the lead point of contact for all client account matters
• Negotiate contracts and close agreements to maximize profits
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Prepare regular status reports on account progress, goals, and forecasts
• Develop and implement account plans that meet or exceed revenue targets
• Communicate client needs and requirements clearly to internal teams
• Address and resolve client concerns in a timely manner
• Monitor competition to identify areas of improvement

Requirements

• Bachelor's degree in Business, Marketing, or related field
• 3-5 years of account management or relevant experience
• Fluency in Arabic and English (written and verbal)
• Strong interpersonal and communication skills
• Excellent organizational and time management abilities
• Problem-solving aptitude with attention to detail
• Experience with CRM software (Salesforce, HubSpot, etc.)
• Ability to prioritize multiple tasks and meet deadlines
• Proven ability to meet or exceed targets
• Relationship building and management
• Strategic planning and business development
• Effective negotiation and conflict resolution
• Clear written and verbal communication in Arabic and English
• Presentation skills and client advocacy in multilingual settings
• Cross-cultural communication competence
• Data analysis and reporting

Benefits

• Discretionary variable pay or commission scheme depending on your role
• Stock options in a $450 million funded Series D scale-up company
• Hybrid working model
• 24 days annual leave plus public holidays
• 2 Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Fully funded Private Medical Insurance

About the Company

We believe the power of software can unlock every human’s potential. We make our products simple, transparent, delightful, and above all user-friendly; with Builder.ai anyone can build software to power their future.

Our founder, Sachin Dev Duggal, recognized the challenges of building tech solutions even for the technically savvy, sparking the idea for Builder.ai: making building apps as easy as ordering pizza. Our mission is an app in every business and in the hands of every entrepreneur, empowering people regardless of tech skill or background.

With global offices in Singapore, Gurgaon, Dubai, France, London, and Salt Lake City, we have a diverse team of 1,000+ employees from 42 nationalities, united by our HEARTT values—heart, entrepreneurship, accountability, respect, trust, and transparency. Builder.ai is recognized among the world’s most innovative AI companies and offers industry-leading platforms to help anyone create, scale, and optimize their software projects.