cargo.one

Onboarding Specialist

cargo.one

Onboarding Specialist

Posted 1 year ago

Employment Type

Full Time

Location

Dubai

Job Listing No Longer Available

This job posting is no longer accepting applications. It may be more than 30 days old or the position has been filled.

Required Skills

CRM Salesforce Digital Savviness

Job Description

Responsibilities:

  • Be part of a dynamic team environment and help new customers with their first steps on the platform.
  • Educating new customers about our product and functionalities during onboarding meetings and calls.
  • Assisting users in their setup and help with their implementation.
  • Getting new users to place their first booking by connecting with them via phone, email, or other channels.
  • Setting up repeatable sequences of onboarding activities.
  • Identifying upsell opportunities.

Requirements:

  • Understanding of tech products and digital savviness.
  • Determination to achieve ambitious goals.
  • Can-do attitude, entrepreneurial spirit.
  • Great organisational and project management skills.
  • Interest in caring about the customer first.
  • Native or equivalent in English (second language is a plus).
  • Outstanding communication skills.

Preferred Qualifications:

  • Experience in the freight forwarding or aviation industry.
  • Experience in working in a fast-paced early-stage environment or tech industry.
  • Basic knowledge of CRM software, ideally of Salesforce.
  • Fluency in Spanish language.

Benefits:

  • Home office budget of €650.
  • Offsite fun & team trips.
  • Unlimited co-working options through our partner desana.
  • Mindsurance: premium digital mental health care for remote teams.
  • 24 paid vacation days and special leaves.

About the Company:

  • Driving the digitalization of air freight and logistics.
  • Backed by leading Venture Capital firms.
  • Positive, dynamic, hard-working and feedback-heavy culture.

How to Apply

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