Product Marketing Manager (Exchange Product)
Crypto.com
Employment Type
Full Time
Location
Dubai
Requirements
Required Skills
Job Description
Responsibilities
- Partner up with product and strategy teams to own the roadmap for the Exchange vertical.
- Develop value propositions that differentiate our platform in a competitive global market.
- Partner with data, analytics and product to define user personas (e.g. retail traders, crypto newcomers, high-frequency traders) and map tailored journeys for each.
- Lead on creative/copy positioning and brief submission for growth teams to deliver impactful and localized campaigns.
- Work closely with product managers to align on roadmap priorities and customer feedback loops.
- Partner up with the product team to manage the go-to-market planning for feature launches.
- Conceptualize integrated marketing campaigns across in-app, email, web, social, and earned media for UA to execute.
- Partner with marketing, growth and product teams to ensure campaigns are timely, scalable, and data-informed.
- Coordinate with local market teams and growth to adapt messaging for region-specific rollouts: localization across product messaging, local behavior and competitive landscape.
- Analyze market trends and conduct competitive benchmarking to identify opportunities and threats.
- Run user interviews, feedback loops, and surveys to understand pain points and improve UX/messaging.
- Feed findings back into product and growth teams to inform prioritization and positioning.
- Design lifecycle programs that drive user activation, trading volume, and long-term retention.
- Conceptualize promotions, streaks, and incentive programs that reward engagement and boost retention.
- Work with data, analytics and product teams to identify drop-off points and optimize onboarding and reactivation flows.
- Work with Growth and Product to define KPIs across funnel metrics, retention, and campaign impact.
- Report using tools like GA4, Tableau, Mix panel: work closely with analytics and product to iterate quickly.
Requirements
- 3 to 5 years of experience in product marketing: ideally crypto background
- Proven success launching and scaling B2C products or platforms and growing adoption and revenue sustainably
- Excellent communication and copywriting skills: you can simplify complex ideas and tell stories that convert
- Highly collaborative, with experience working cross-functionally in fast-paced environments. Bias to action
- Analytical mindset with proficiency in marketing analytics and user research
- Experience in regulated industries or financial services is a plus
- Bonus: Crypto native or familiarity with community-led growth
Preferred Qualifications
Benefits
- Competitive salary
- Attractive annual leave entitlement including: birthday, work anniversary
- 401(k) plan with employer match
- Eligible for company-sponsored group health, dental, vision, and life/disability insurance
- Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
- Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
About the Company
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Walletâ„¢. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
How to Apply
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