Technical Account Manager & Implementation Engineer

Responsibilities

• Leading discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management.

• Developing close relationships with customers to understand their business/operational needs and technical challenges, and helping them achieve the greatest value from our products.

• Working with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health.

• Collaborating with Product and Development teams to customize specific products for customers.

• Monitoring the progress of product integrations and ramp-ups to ensure their success.

Requirements

• Solid experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry.

• Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger).

• Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks )Expertise in at least one of the server-side languages (Golang , Python, Node.js, others...)

• Exposure to some of the server and database technologies (Apache, Nginx, ISS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)

• Fluency in English.

Preferred Qualifications

• Experience with a ticketing system is a plus.

• Excellent analytical, technical, problem-solving, and project management skills.

• Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously.

Benefits

• Competitive compensation

• Remote work - You can work from anywhere!

• Home office bonus - We offer a one time allowance to help you create your ideal home office.

• Work equipment

• Stock optionsHealth Plan, no matter where you are

• Flexible Days off

• Language, professional and personal growth courses

About the Company

Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the payments and IT industries, Yuno has built a high-performance payment orchestrator. Our technology gives companies access to top payment capabilities, allowing them to engage customers confidently and manage global business operations seamlessly.