Account Director

Responsibilities

• Act as the senior strategic lead across assigned accounts, ensuring alignment with client objectives and long-term growth.
• Shape communications strategies, advise on positioning, anticipate issues, and lead narrative development and reputation management.
• Serve as a trusted advisor to senior client stakeholders and maintain proactive, high-quality client relationships.
• Lead planning, execution and evaluation of campaigns and programmes to meet agreed KPIs and deliver measurable value.
• Oversee team workload, mentor junior staff, and drive performance improvements across account teams.
• Provide senior oversight of budgets, resourcing and commercial performance; ensure efficient and profitable delivery.
• Support business development and identify upsell opportunities while keeping projects within scope.

Requirements

• Proven experience (7–8 years) within communications/PR agencies, with senior account management responsibilities.
• Demonstrable healthcare sector experience within the UAE/GCC preferred.
• Strong strategic thinking with the ability to connect communications to business goals and commercial outcomes.
• Commercial acumen including pricing, scope definition and profitability management.
• Excellent stakeholder management and relationship-building skills, with ability to engage senior client teams.
• Strong project management skills and familiarity with project tracking tools such as ClickUp.
• Experience leading and developing teams, with a focus on mentorship and skills growth.
• Flexibility to travel within the UAE.

Preferred Qualifications

• Bachelor’s degree in Communications, PR, Journalism or related field.
• Background supporting both public and private sector clients across the GCC.
• Bilingual English/Arabic is highly regarded but not essential.

Benefits

• Flexible/hybrid working arrangements (Abu Dhabi-based).
• Training and career development opportunities.
• Health insurance.
• Annual/paid leave entitlements.
• Exposure to a global, award-winning consultancy and cross-market projects.

About the Company

Acorn Strategy is a full-service communications consultancy with offices across Dubai, Abu Dhabi, Melbourne, Perth and London. Voted Large Agency of the Year and recognised with multiple international awards, Acorn delivers integrated marketing, public relations and digital strategies for a diverse client roster. The agency values collaboration, agility, bravery, curiosity and growth, and is committed to building an inclusive workplace that empowers creativity and professional development.