Account Manager
Acorn Strategy
Employment Type
Full Time
Location
Abu Dhabi
Requirements
Required Skills
Job Description
Responsibilities
- Lead the day-to-day management of assigned accounts, maintaining strong client relationships and high levels of satisfaction.
- Oversee the development of detailed social media calendars and content plans aligned to wider communications objectives.
- Provide confident leadership to junior team members, including delegation, oversight and mentoring.
- Use agency systems effectively (including ClickUp) to ensure transparency and operational efficiency.
- Support sustainable resource planning across accounts to avoid prolonged over-capacity.
- Contribute to business development activity, including idea generation and pitch participation.
- Proactively identify risks, issues and opportunities, resolving challenges before escalation is required.
- Monitor budgets, scope and utilisation, maintaining financial discipline and supporting margin control.
- Ensure all projects are delivered on time, within agreed scope and in line with agency processes.
- Translate client strategy into clear delivery plans across social media, content and digital channels.
Requirements
- Bachelor’s degree in Public Relations, Communications or a related field.
- 3-5 years of account management experience in an agency environment, managing large or complex accounts.
- Strong client servicing capability, with experience managing day-to-day relationships and delivering complex briefs.
- Solid understanding of social media and digital channels, including content planning, platform best practice and performance reporting.
- Strong written and verbal communication skills, with the confidence to manage client conversations and internal briefings.
- A collaborative mindset and the ability to work closely across teams, including cross-functional collaboration.
- Excellent organisational skills, with the ability to prioritise effectively across multiple accounts.
- Experience managing budgets, controlling scope and working within structured operational systems.
- Demonstrable leadership skills, including mentoring junior team members and overseeing account delivery.
Preferred Qualifications
Benefits
- Be part of a global, growing organisation with exposure across multiple markets.
- Work in a collaborative, multicultural environment.
- Opportunity for career growth as the organisation expands.
About the Company
Voted Large Agency of the Year and winner of multiple international awards, Acorn Strategy is a full-service communications consultancy with offices in Dubai, Abu Dhabi, Melbourne, Perth, and London, and an ever-expanding client roster. We are an integrated marketing, public relations, and digital consultancy that delivers sharp, agile, and creative strategies to help grow our clients’ business.
How to Apply
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