Astra Tech

BA – Segment Management - Lending lifecycle

Astra Tech

Posted 2 months ago

Employment Type

Full Time

Location

Abu Dhabi

Job Listing No Longer Available

This job posting is no longer accepting applications. It may be more than 30 days old or the position has been filled.

Requirements

Bachelor's degree, 5+ years, SQL, BI tools, Advanced Excel, Credit knowledge, Portfolio KPIs, Stakeholder mgmt, Problem-solving

Required Skills

SQL Tableau Power BI Looker Excel Data Analysis credit risk segmentation A/B Testing Behavioral Analytics Portfolio Management Stakeholder Management

Job Description

The Business Analyst – Segment Management will design, analyse and optimise customer segments across the end-to-end lending lifecycle to drive growth, profitability and balanced risk. This role is based in Abu Dhabi, UAE and partners closely with Product, Risk, Marketing, Operations and Finance teams.

Responsibilities

  • Design and maintain customer segmentation frameworks across the lending lifecycle (acquisition, risk, value, behavioral)
  • Define segment objectives, eligibility rules and success metrics aligned to business goals
  • Perform deep-dive analyses on segment performance: approval rate, conversion, utilization, repayment, delinquency, roll-rates, loss and LTV
  • Own and enhance segment-level dashboards and reporting (Tableau, Power BI, Looker etc.)
  • Build self-serve analytical datasets and consistent metric definitions
  • Ensure data accuracy, reconciliation and alignment with Finance, Risk and Data teams
  • Act as first-line analytical problem solver and conduct root-cause analysis for segment issues
  • Translate insights into clear, actionable recommendations and operational changes
  • Work cross-functionally with Product, Risk, Marketing, Operations and Finance to implement segment strategies
  • Support segment-level experimentation (A/B tests), define hypotheses and measure outcomes
  • Prepare concise, insight-driven presentations for senior management on segment performance and trade-offs

Requirements

  • Bachelor's degree
  • 5+ years
  • Lending experience
  • SQL
  • BI tools
  • Advanced Excel
  • Credit knowledge
  • Portfolio KPIs
  • Structured problem-solving
  • Stakeholder mgmt

Preferred Qualifications

  • Experience with credit scoring or behavioral modelling
  • Prior work in retail lending (personal loans, BNPL, cards, instalments)
  • Familiarity with experimentation platforms and A/B frameworks
  • Experience with cloud data warehouses and modern data stacks
  • Exposure to multi-market or regional lending portfolios
  • Experience in data governance or metric standardization

Benefits

  • Competitive salary and performance incentives
  • Health insurance
  • Annual leave
  • Annual flight allowance
  • End-of-service gratuity
  • UAE work visa sponsorship (where applicable)

About the Company

Astra Tech is a UAE-based technology and financial services group operating across digital lending products and fintech platforms. The Quantix Product team in Abu Dhabi focuses on data-driven product delivery, risk management and growth. The team values cross-functional collaboration, rigorous analytics and fast iteration to deliver customer-centric lending experiences across the region.

How to Apply

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