Manager – Parts

Responsibilities

• Own end‑to‑parts operations including procurement, inventory control, warehousing, parts counter sales, and distribution to workshops and dealers.
• Develop and execute parts stocking strategies to balance availability, working capital, and obsolescence; set and monitor reorder points and safety stock.
• Lead parts sales growth through pricing strategy, promotions, upsell/cross‑sell programs, and improved counter conversion.
• Manage supplier relationships and negotiate commercial terms, lead times, and warranty parts agreements with OEMs and aftermarket vendors.
• Implement and maintain accurate parts cataloguing, SKU management, and parts identification standards.
• Oversee parts receiving, putaway, picking, packing, and dispatch processes to ensure timely delivery and minimal errors.
• Drive ERP/IMS usage and data accuracy for stock levels, GRNs, returns, and warranty claims; produce regular inventory and sales reports.
• Control shrinkage and stock variances through cycle counts, audits, and process improvements.
• Coordinate closely with Service, Warranty, and Workshop teams to prioritize critical parts and expedite urgent orders.
• Prepare and manage parts budgets, forecasts, and monthly performance reviews; report KPIs such as fill rate, stock turn, days of inventory, and parts revenue.
• Recruit, coach, and develop the parts team; set clear KPIs and enforce safety and compliance standards in the warehouse.

Requirements

• 5+ years experience in automotive parts management, distribution, or aftermarket operations; minimum 2 years in a supervisory or managerial role.
• Proven track record in inventory optimization, parts sales, supplier management, and warehouse operations.
• Strong experience with ERP/IMS systems (e.g., SAP, Oracle, Autoline, or similar) and MS Excel for reporting and analysis.
• Knowledge of OEM parts processes, warranty parts handling, and parts cataloguing systems.
• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, or related field preferred.
• Valid UAE work authorization; UAE driving license preferred.

About the Company

Al Ghurair Mobility is part of the Al Ghurair Group, a diversified UAE conglomerate with a long legacy in industry, retail, and services. Our Cars Services division delivers modern showroom and aftersales experiences across the UAE, combining professional technical teams, robust parts supply chains, and customer‑centric service. We offer competitive compensation, career development, and the opportunity to grow with a market leader.