Specialist, CDD Operations (KYB)

Responsibilities

• Perform comprehensive reviews of customer onboarding cases ensuring KYB principles are applied consistently with the company KYB policy and customer risk assessments.
• Review and validate KYB documents using validation tools and reputable sources to verify AML documentation.
• Request and follow up on appropriate CDD/EDD documentation to ensure AML onboarding is complete and in line with policies and procedures.
• Manage follow-ups on pending CDD/EDD requests and ensure communications meet SLA expectations.
• Investigate potential matches from screening applications (sanctions, PEPs, adverse media) and take appropriate action.
• Provide management with information and escalation on AML/CDD issues arising during reviews.
• Maintain high-quality service levels to customers and internal teams; escalate where appropriate.
• Support enhancement of the CDD function, maintain procedures, and contribute to process improvements.
• Manage and support CDD-related projects as required.

Requirements

• AML experience
• KYB experience
• CDD/EDD review
• KYC domain
• Tertiary education
• English proficiency
• Strong writing
• Attention to detail
• Team player

Preferred Qualifications

• Minimum two years' experience in AML, CDD/EDD or KYC-related roles.
• Familiarity with sanctions screening, PEP screening and adverse media investigations.
• Experience using validation and AML screening tools.
• Knowledge of AML policies, customer risk assessments and enhanced due diligence practices.
• Excellent communication skills and ability to interact with cross-functional teams.

Benefits

• Competitive total compensation package
• Learning & development programs and education subsidy
• Team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependents

About the Company

OKX is a leading global crypto exchange and developer of OKX Wallet, providing access to crypto trading and decentralized applications for millions of users. OKX is trusted by large institutions seeking access to crypto markets and places a strong emphasis on safety and reliability. The Compliance function at OKX advises the business on regulatory obligations and enterprise risk, fostering a risk-minded, collaborative culture committed to integrity and results. This role operates from the UAE (Dubai) and supports OKX's commitment to robust AML and compliance practices.