Communications Manager

Responsibilities

• Lead external communications and PR for key product and business announcements across Careem verticals (Careem Pay, Careem Food, Careem Quik, DineOut, Bike, Tenants, Donations and more).
• Draft bilingual (Arabic & English) press releases, media statements and executive briefings aligned with Careem’s tone and strategic objectives.
• Build and maintain strong relationships with tier-one UAE and regional media across print, digital and broadcast; proactively pitch stories, interviews and features.
• Provide strategic counsel and coordinate crisis communications with senior leadership and relevant stakeholders.
• Manage agency partners: provide strategic direction, evaluate performance and ensure measurable outcomes and clear ROI.
• Identify and coordinate executive speaking opportunities, prepare talking points and media briefing documents, and support on-the-ground event communications.
• Produce and edit high-quality content in Arabic and English for media, blogs and external platforms; maintain brand consistency and comms guidelines.
• Collaborate cross-functionally with Social Media, Marketing, Product and Government Relations to ensure message consistency across channels.
• Develop case studies, op-eds, articles and whitepapers with senior leaders and external partners; build documentation, templates and trackers to streamline comms processes.

Requirements

• Arabic Fluency
• English Fluency
• 7+ Years
• UAE Media Relations
• Agency Management
• Crisis Management
• AI Proficiency
• Content Strategy
• Event Management
• Executive Comms

Preferred Qualifications

• Prior agency background (preferred)
• Proven relationships with UAE journalists and editors
• Experience in fintech, platform or consumer tech communications
• Strong bilingual writing and editorial skills (Arabic & English)
• Demonstrated use of generative AI tools (ChatGPT, Google Gemini) to scale content and workflows
• Track record of preparing and coaching senior executives for public appearances

Benefits

• Hybrid working: 4 days in office, 1 day remote per week
• Option to work remotely from any country for 30 days per year
• Unlimited vacation policy / Paid leave
• Health insurance and healthcare benefits
• Fitness reimbursements and wellness support
• Learning and growth opportunities within a regional tech platform

About the Company

Careem is building the Everything App for the greater Middle East, simplifying how people move, order food and groceries, manage payments and more. Operating across 70+ cities in the region, Careem has enabled earnings for millions of captains and simplified daily life for millions of customers. The company is entering a new chapter powered by AI and seeks communicators who can apply AI to improve workflows, scale high-quality content and amplify Careem’s regional impact.