Senior Manager - Human Factors

Responsibilities

• Act as a trusted advisor to senior stakeholders, delivering practical human factors solutions.
• Lead multiple consulting projects, ensuring quality, timelines, and commercial targets.
• Conduct human error assessments, safety critical task analysis, and bowtie risk reviews.
• Apply data analytics to safety performance and design culture improvement programmes.
• Drive human factors integration across asset lifecycles and optimise safety-critical procedures.
• Support organisational change and deliver human factors training to build client capability.
• Develop proposals, grow client accounts, and contribute to thought leadership.

Requirements

• Degree in Psychology, or related discipline.
• Significant experience in delivering human factors and safety improvement projects across sectors such as Transportation (Rail/Road), Manufacturing, Mining, Chemicals, Pharma, Technology/TMT, Oil & Gas, and Construction.
• Lead client engagements and manage stakeholder expectations.
• Develop proposals and secure new business (seller-doer model).
• Deliver complex projects under tight timelines with commercial accountability.
• Expertise in: SCTA/HRA, bowtie facilitation, safety culture diagnostics, HFI/HF engineering, workload/fatigue assessments, safety-critical procedures, and HF training.
• Strong analytical and presentation skills; ability to communicate technical concepts clearly to non-technical audiences.

Benefits

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off Policy
• Global Medical Insurance
• Life Assurance

About the Company

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.