Ecommerce Manager

Responsibilities

• Own day-to-day site merchandising across all Shopify storefronts and markets
• Manage and optimise categories, collections, navigation, filters, and search merchandising
• Ensure optimal product presentation across homepage, landing pages, PLPs, and PDPs
• Maintain balanced product exposure across best sellers, newness, seasonal focus, and long-tail opportunities
• Execute homepage and onsite content updates aligned to trading moments, launches, and campaigns
• Optimise product pages including imagery, content, reviews, cross-sell / upsell modules, and promotional messaging
• Manage product setup, organization, and lifecycle across Shopify
• Ensure accuracy and consistency of product data, pricing, SKUs, and attributes in line with ERP and backend systems
• Coordinate product launches end-to-end
• Analyse product performance across categories, collections, and regions
• Monitor KPIs including conversion rate, AOV, sell-through, attachment rate, and product contribution to revenue
• Identify trading opportunities and underperformance, translating insights into clear merchandising actions
• Own weekly and monthly product and onsite performance reporting
• Produce regular reporting on best sellers by week, month, market, and category
• Analyse site performance across traffic, conversion, and engagement metrics
• Monitor GA4 and onsite analytics daily to surface optimisation opportunities

Requirements

• Strong experience in ecommerce site merchandising and product analytics (3–5+ years)
• Hands-on experience working with Shopify (or equivalent ecommerce platforms)
• Strong working knowledge of Google Analytics / GA4 and ecommerce reporting frameworks
• Commercial mindset with proven ability to drive onsite conversion and revenue
• Experience working within fashion, lifestyle, or premium consumer brands preferred
• 4-5 years of Ecommerce experience
• Must have experience in working with Shopify
• Strong technical skills & a logical mindset
• Highly organised and detail-oriented with strong executional discipline
• Analytical, curious, and proactive in identifying optimisation opportunities
• Comfortable working cross-functionally in fast-paced ecommerce environments
• Self-starter with the ability to operate autonomously and take ownership
• Strong communicator, able to influence stakeholders through data and insight

About the Company

PANGAIA exists to design a future where people and planet reconnect, through every product we create, the stories we tell, and every action we take. We fuse innovation, design, and purpose to responsibly deliver products and experiences that nurture well-being while ensuring minimal collective environmental footprint.