Partnership Development Manager (CPaaS)

Responsibilities

• Identify and target potential ISVs, system integrators, and global technology partners through research, outbound prospecting, and inbound lead management
• Build and maintain strong partner relationships; present the partner program and assess strategic fit
• Coordinate technical vetting, contracting, and executive-level alignment meetings
• Lead partner onboarding including orientation, sales, marketing, and customer success enablement
• Activate partner profiles, manage access rights, and provide enablement materials and tools
• Collaborate on joint business and marketing plans, account mapping, and lead generation campaigns
• Review partner sales pipelines, coordinate ongoing training, and support partner sales efforts
• Align partners with internal sales and customer success teams; manage lead handoffs and escalations
• Track and report partner-sourced leads and opportunities; organize regular alignment calls and meetings

Requirements

• Bachelor's degree
• MBA preferred
• 5+ years
• Partner development
• ISV experience
• CPaaS/SaaS
• CRM proficiency
• Negotiation skills
• Cross-functional work
• Microsoft Office

Preferred Qualifications

• Experience working with global system integrators and independent software vendors (ISVs)
• Proven track record managing strategic partnerships and driving revenue growth in CPaaS or SaaS environments
• Familiarity with messaging APIs (SMS, WhatsApp Business, Voice) and cloud communications platforms
• Experience coordinating technical vetting and commercial contracting
• Strong presentation and executive engagement skills
• Prior experience in UAE / MENA markets is an advantage

Benefits

• Competitive salary and benefits to be discussed during the hiring process

About the Company

CEQUENS is a leading global Communications Platform as a Service (CPaaS) provider founded in 2011. The company offers a comprehensive suite of communication APIs including SMS, WhatsApp Business, Voice, and Push Notifications. CEQUENS serves major clients across banking, payments, government, healthcare, education, and OTT, with strong coverage across the MEA region and global messaging hubs. The role will work with regional partners to expand CEQUENS' ecosystem and drive joint customer engagement initiatives.